Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you willingly supply. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though processing is handled securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

PaperFieldCrest respects privacy and does not sell personal data to third parties. We only disclose information when needed to deliver our services or when required by law.

We might share essential data with trusted service partners who assist in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they provide to us.

We may reveal information when mandated by law, a court order, or government request. We may also share it to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ robust security practices, no online transmission method is completely secure. We continually enhance our security measures to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be entitled to access, amend, delete, or limit how your personal data is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by relevant law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ based on the data type and the purpose for collection.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie settings in your browser preferences. However, turning off certain cookies may impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only PaperFieldCrest and our own site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make major updates, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.